Training learning consumer law
About Lore Ed

Lore Ed is run in association with leading consumer law firm Debello Law Limited, which is regulated by the Solicitors Regulation Authority.
Debello Law’s managing partner, Dean Dunham, is widely considered to be one of the leading authorities on consumer law and has been named Consumer Lawyer of the Year 2018, 2019, 2020, 2021 and 2022 and Debello Law has been named Retailer law firm of the year 2022.
We are the trusted training partner for many airlines, retailers (for their customer service operatives) and law firms (who use our training for paralegals, trainee solicitors and NQ solicitors). 

Our Courses

For a full list of our courses please go here

Online training  customer service
Expert trainer:  Dean Dunham
Consumer Law Training for Retail Customer Services and Shop Floor Staff

Our detailed and thorough consumer law training course is delivered by award winning consumer law lawyer Dean Dunham, who is widely regarded as the leader in the field.
The course consists of ten modules, each comprising a video, PowerPoint, case study and multiple choice test. Upon successful completion of the course the delegate is issued with a certificate.
GDPR Training course
Expert trainer: Stephanie Lewis
GDPR for employees 

A basic course that highlights the need for an understanding of GDPR and how it affects the work place.
GDPR DPO training
Expert trainer: Stephanie Lewis
GDPR for DPO 
A comprehensive course for DPOs that gives a full understanding of GDPR.
Aviation ADR training
A unique comprehensive course for the Aviation industry
Aviation and Flight Compensation Law for Airline Customer Service Operatives
A comprehensive online learning course for the Aviation industry which covers Alternative dispute resolution (ADR) and Aviation customer service complaints.

Lore Ed Overview

Online training course retail consumer

Recent News

> GDPR course launches in Feb 2022
> AVIATION course launches in March 
> Consumer law Master class release date
> New sector experts join the Lore Ed panel

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